FAQ’s

Are your products original?

Yes. We sell branded products from names like Spigen, ESR, Anker, UGREEN, Baseus, Belkin, JBL and PlayStation, and every order is checked before it ships.

How do I pay?

Cash on delivery — you pay the courier when your order arrives, after checking it.

Can I open the parcel before paying?

Yes. Open it, check the items, then pay. If something is wrong, refuse the delivery.

How long does delivery take?

2–5 working days to every governorate in Egypt.

How much is delivery?

EGP 88, and free on orders of EGP 2,000 or more.

Can I exchange or return?

Yes, within 14 days if the item is unused and in its original packaging. Faulty or wrong items are replaced at our cost.

Which case fits my iPhone?

Every case name includes the exact model (for example iPhone 17 Pro Max). Use the filters in the shop to narrow down by brand and price. Not sure? Send us a message.

Do PS4 games work on PS5?

Most PS4 disc games play on a PS5 with a disc drive. Disc games do not work on the PS5 Digital Edition without a disc drive.

Is there a discount on my first order?

Yes — 10% off your first order — leave your email in the pop-up (or sign up) and your code is revealed instantly.

How do I track my order?

Use the Track your order page with your order number and email or phone, or contact us.