Legal & Company Information
Under Cover is a licensed business operating in Egypt that sells phone accessories, gaming accessories and video games online at weundercover.com. This page brings together everything that governs how we sell to you.
Company details
| Business name | Under Cover |
|---|---|
| Address | Maadi, Cairo, Egypt |
| undercoveregy@gmail.com | |
| Commercial Registration No. | 225874 |
| Tax Registration No. | 217681743 |
All our policies
- Terms of Purchase
- Terms of Use
- Privacy Policy
- Cookie Policy
- Payment Policy
- Shipping & Delivery
- Exchanges & Returns
- Authenticity & Warranty
- FAQ
- Contact us
Your rights as a consumer
We follow the Egyptian Consumer Protection Law (Law No. 181 of 2018). In short:
- You see the full price in Egyptian pounds, and the delivery fee, before you confirm an order.
- You can return or exchange an item within 14 days of receiving it — see Exchanges & Returns.
- Faulty, damaged or wrong items are replaced or refunded at our cost.
- We never charge anything that was not shown at checkout.
- Your personal data is handled as described in our Privacy Policy.
If we can’t resolve a complaint together, you can contact Egypt’s Consumer Protection Agency (hotline 19588).
Trademarks
Brand names such as Apple, iPhone, PlayStation, Spigen, ESR or Anker belong to their owners and are used only to describe the products we sell. Under Cover is an independent retailer and is not affiliated with or endorsed by these brands unless stated on the product page.